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The download result is a ZIP package

Updated Jun 22, 20263 min read

If your download result is a ZIP package instead of a single image, it is usually not an error. Whenever the download includes multiple images, multiple sizes, an all-frame package, or source and rights clue records, Pixel Flow uses a ZIP package to save the files together and avoid triggering many separate browser downloads.

Pixel Flow download result containing image files and a source and rights clue spreadsheet — The recommended source and rights clue record is packaged with the image, so you can trace the source and review authorization later.

Which downloads become ZIP packages

Your action	Download result	Why
One image, with “Image only” selected	Usually one image file	Only the image itself needs to be saved
One image, with “Image + Source and rights clue records” selected	ZIP package	The image and the clue sheet need to be saved together
One image, with “Image + Full information sheet” selected	ZIP package	The image and the full information sheet need to be saved together
Batch download from the capture feed or library	ZIP package	One task contains multiple images
Download multiple image sizes	ZIP package	Original and standard sizes are saved in one package
Download all frames from an animated image	ZIP package	Each frame is exported as a separate image file

What is usually inside the ZIP

Depending on your download settings, the ZIP package may include:

Image files.
PixelFlow_Source_Rights_Clues.xlsx, which records source page, image URL, site name, download time, and usage reminders.
PixelFlow_Image_Info.xlsx, which records more complete image information, metadata clues, and management fields.
Multiple frame images exported from an animated image.
Original and standard-size files from multi-size downloads.

Pixel Flow source and rights clue spreadsheet containing download filename, source page, image URL, and related fields — The clue sheet is not proof of authorization, but it helps preserve the page context from the time of download and reduces later review effort.

How to download only one image

Go to Account and Settings.
Open Source and Rights Clue Records.
If you have PRO access, choose Image only.
Return to the image detail page and download the current image by itself.

If you are batch downloading, downloading multiple sizes, or downloading all frames, you may still receive a ZIP package even when “Image only” is selected, because those actions naturally contain multiple files.

How to check download history

After the download completes, you can open download history to see whether the task produced a single file or a ZIP package, and confirm which sub-files were included.

Pixel Flow batch download completion message — After a batch download completes, check download history to review the file list for that task.

Notes

ZIP is only a packaging format. It does not change image source or authorization status.
Source and rights clue records are supporting review material, not a license grant.
For team delivery, keep the ZIP package, download history, and source page information together.